Technology for meeting people

Why you should be a member of the SDV team

  • We promote personal and professional growth.

    We believe that they are interlinked.

  • High job satisfaction leads to high retention rate.

  • We promote from within.

    We believe in hiring quality people and helping them grow as the company grows

  • Our office spaces are

    airy, modern, and art-ified.

  • Our corporate parties and events are

    more creative than what you're used to.

    Art projects, sailboat races, winter sports challenges..., we mix it up and we promise you won't be bored.

  • We won't ask you to do something without the resources to accomplish it

    to the standards we set.

Featured Jobs

  • Senior marketing analyst

    Region: Moscow Russia

    Key Responsibilities:

    • Monitoring and analysis of competitors' activity: the launch of new instruments, the use of new methods of promotion, testing of new platforms, etc.;

    • Development of methods and techniques of usability testing;

    • Search of fast-growing projects in the market, identification of killer features, assessment of the possibility of introducing the same methods;

    • Evaluation of the investment attractiveness of projects;

    • Preparation of analytical reports based on the research.

    Desired Skills and Expertise:

    • Knowledge of techniques and tools of competitive analysis;

    • Advanced Internet user;

    • 3 years of experience in a similar position;

    • Attentiveness, analytical thinking;

    • English - fluent.

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  • Customer Support Representative

    Region: Malta

    Key Responsibilities:

    • Provide full premium customer support to our VIP Clients Customers (via Helpdesk, Messaging, and live support to include Chat, and Phone);

    • Respond promptly to Customers' inquiries (technical, with payments, etc.), handle and resolve customer complaints;

    • Indirect Sales to provide customers with full information regarding our services (general information, how to use, set up, pay, etc.);

    • Maintain records of Customer interactions and transactions, record details of inquiries, comments and or complaints;

    • Communicate and coordinate with internal departments (including remote offices as needed);

    • Provide feedback and suggestions on the efficiency of the customer service process i.e.: adoption/Implementation of necessary changes for customer service improvement.

    Desired Skills and Expertise:

    • 2 years of experience in US or UK Customer Call Center Environment;

    • Excellent Communication skills, Verbal and Written, with a strong emphasis on Customer Satisfaction;

    • Ability to make quick decisions, resolving issues effectively and efficiently are essential;

    • Team Player - “ Can Do Attitude”;

    • Ability to work under pressure with the ability to multi-task and prioritize work within deadlines;

    • Flexible for back up support on occasion or as needed;

    • Available to work 8pm – 8am (Malta) 2 Days on – 2 Days off schedule;

    • Applicants must be Maltese/EU Nationals/other nationals who are entitled to equal treatment as EU Nationals with regards to employment due to EU legislation & treaty rights about the free movement of workers.

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  • Partner Support Manager

    Region: Medellin, Colombia

    Key Responsibilities:

    · Acquisition for new partnerships trough multi-channel;

    · Leverage market and central team insights and develop winning strategies to drive and develop partner portfolio growth;

    · Provide comprehensive consultancy, support, advice and training on the use of system portals;

    · Conduct performance analysis on regional accounts and formulate development strategies for new partner acquisitions;

    · Frequent business trips;

    · Monitor account activities to identify solutions.

    Desired Skills and Expertise:

    · Fresh graduates can be considered;

    · Good command in English;

    · Detail minded, result-oriented and self-motivated;

    · High negotiation skills;

    · PC literate.

    Please send your CV to mcommercialservices@sdventures.com

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